Radisson Hotel Nice Airport

Just want to compliment the staff named Ranmatullo since he has done an amazing job which makes our short stay at the hotel more memorable. He provided us information for transportation and places to visit in Nice and other city nearby. I asked him a lot of questions but he doesn’t seem irritated which some of the staff did when i just ask for a bottle opener. Nice room with limited space. Accessible to trams, trains and buses. Not many shops or restaurants nearby.

We stayed at the Radisson shortly after its renovation in March of this year and were thoroughly pleased with everything: the new clean rooms, pleasant aroma in the corridors, beautifully presented breakfasts with red salmon, and thoughtful touches like candies and fruit-infused water at the reception. This is why we decided to return here again in August, having no doubts that everything would be at the same level or even better. However, we were met with a great disappointment. Honestly, I can't comprehend how everything could have gone so wrong within just 5 months. The hotel itself is very nice and well-made, but the service has become simply dreadful: they replaced the red salmon at breakfast with herring (!), dishes are replenished very infrequently, and you can wait for 15 minutes for items like croissants to be brought out. The restaurant staff only seem to know how to clear dirty dishes and stand by the wall, it's pointless to ask them for anything more – they won't do it. I kindly requested a replacement for the French baguette, as the lady ahead of me had taken hold of it with bare hands, leaving doubts about its cleanliness (there were no napkins available, by the way, to hold the bread while slicing). My request was ignored, a new baguette was never brought, and they didn't remove the old one, so other people ended up eating it since they were unaware. There is no water at the reception desk, and no candies either. Coffee delivery during room cleaning is inconsistent. Instead of the pleasant corridor scent, there's now an aroma of vinegar after each cleaning. In short, within 5 months, the hotel somehow managed to undo absolutely everything that we enjoyed during our previous visit. It's truly regrettable, and I hope that the management company will still take into consideration all the negative reviews that have been written about this hotel recently. Everywhere and in every aspect, there's a pervasive sense of cost-cutting and even outright frugality.

Close to airport, new hotel, nice rooms. Service is horrible. There was only decaf coffee in the room. So you wake up in the am, want to have coffee and you can’t. No phone in the room, so you can’t call guest services. To access the gym you need to get to reception and someone from there needs to open it. Gym is in a 4 sq m room, doesn’t have any weights . And very basic equipment. So it’s pretty much non existent At breakfast I have waited for 30 Min to get a yoghurt, which never arrived. The waitress said she forgot. Then send the manager to ask what I want, took another 15 min and then I left. The staff is constantly waiting by the stairs so you can’t even pass without having to go around them Nobody tells you they are closing the breakfast, in case you need to grab something else. At check out it takes really long time to get the invoices, as they can print from in e computer only. They have promised they will prepare while I have coffee, which wasn’t done. Heavy and aloe procedure.

Everything is just perfect except wi-fi The room is really comfortable, but wi-fi is sooo bad. ROOMS: spacious and very convenient. Comfortable bed, chair and table, closet. Every room is equipped with a safe, TV, coffee machine, kettle (tea bags and coffee capsules are included) and fridge. Big bathroom with a shower and toiletries. Bathrobes and slippers are provided as well. There was nice welcome gift from the hotel :) LOCATION: 6min walking distance to the airport T1, 15min to T2. Railway station is located in 7min walk. If you want to go to the Promenade, it’ll take approx 30min/1h to the Negresco hotel by feet. FOOD: if breakfast isn’t included, it costs €19/person per day. There is a restaurant which works for dinner. FACILITIES: wi-fi isn’t good at all - it works with interruptions and can’t download even some of insta pictures. It’s a shame to have such a bad quality wi-fi. Room service 24/7 STAFF: friendly, smiley and polite.